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cristiana.varzaru@vtu.com
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Junior IT Technician / Support Manager (m/f/d)
Possible work locations
Bucuresti
Ilfov
Ploiesti
Prahova
Type of employment
Full-time
📍 Location: Ploiești / Bucharest
💰 Salary: approx. €1,000 – €1,300 net (junior level)
💰 Salary: approx. €1,000 – €1,300 net (junior level)
Responsibilities:
- Act as the first point of contact for employees, providing 1st and 2nd level IT support for hardware, software, and application-related issues (shift-based IT hotline)
- Analyze, prioritize, and document incoming requests using the ESM ticketing system
- Support and contribute to IT projects, including the rollout of new services, tools, and hardware
- Set up and configure IT workstations, including laptops, peripherals, and software installations
- Create and maintain clear IT knowledge base articles and user guides
- Assist with hardware and software inventory management
- Administer user accounts and services in Azure Entra ID and Microsoft 365
Requirements:
- Completed education in IT (apprenticeship or equivalent qualification)
- Initial hands-on experience or internships in IT support or administration
- Good basic knowledge of Azure Entra ID and Microsoft 365
- Good knowledge of Windows environments, Software-/Hardware- installation, LAN/WLAN/IP Network basics
- Practical, problem-solving mindset with a proactive attitude
- Strong customer focus and willingness to support end users
- Good communication skills, team spirit, and ability to work independently
- Fluent in English, German language skills are a plus
- Valid driver’s license and willingness to travel occasionally
Benefits:
- Competitive salary package based on your experience, skills, and performance
- Flexible working hours to support a healthy work-life balance
- Access to VTU Academy with internal and external training opportunities
- Individual career development paths (e.g., management or expert/specialist tracks)
- Modern work equipment from day one, tailored to your role and needs
- Private medical insurance for your well-being
- Annual performance-based bonus
- Access to a wellbeing platform with resources for mental health, lifestyle, and personal development
- Team and company events that encourage connection and collaboration
- Convenient office locations with easy access to public transportation
Contact
Cristiana Varzarucristiana.varzaru@vtu.com
Are you interested? Become a part of our team!
We look forward to receiving your application via our online portal